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September 09, 2010
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Healthcare 360 - A Patient’s Experience with Health IT

Mr. deBronkart:  Well, I’ve been using the PATIENTSITE system at Beth Israel Deaconess in Boston for--PATIENTSITE? PATIENTSITE is the name of the web site. It’s a secure system where I can go in, and instead of sending information loosely on the internet where it can be eavesdropped and snooped, I can go in behind a firewall and see the actual medical records...

Mr. Sesno:  Mm-hmm.

Mr. deBronkart:  My lab test results, radiology reports and so on.

Mr. Sesno:  All your own records?

Mr. deBronkart:  Yes. Uh-huh. Exactly. Exactly.

Mr. Sesno:  Okay. Mm-hmm.

Mr. deBronkart:  You know, and that carries a certain responsibility with it because you know, I’m not a doctor. I need to be responsible about what I’m looking at and reading questions--asking questions. So what happened with me just a month ago is that I was already set to have my annual physical with the doctor, but I had a few symptoms that I wanted to bring up. So using their secure e-mail, I was able to ask him those questions, and he told me to go ahead and set up some follow-up appointments without waiting for the physical.

Mr. Sesno:  So to expedite that whole process...

Mr. deBronkart:  Yes. Exactly.

Mr. Sesno:  Based on the information that you yourself had gotten from your own computerized records?

Mr. deBronkart:  Well, in that case, it was just, "I’m having a problem with my shoulder."

Mr. Sesno:  Uh-huh.

Mr. deBronkart:  "I’ve had something going on with my knee," um, a variety of things like that.

Mr. Sesno:  Did you end up starting your cancer treatment earlier than you might have otherwise?

Mr. deBronkart:  Well, what happened was one of the follow-up appointments we set up in advance was a shoulder x-ray. And so two days after my physical, I had the shoulder x-ray, and they said, "Hey. there’s a spot on your lung." And that led to, within a week, diagnosing that I had kidney cancer. I had no symptoms. Heaven only knows when I would have actually had that detected. And because I didn’t have to wait two months for my appointment for the shoulder x-ray, I was able to get the--get the diagnosis and the treatment started.

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