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September 09, 2010
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Healthcare 360 - Important Questions to Ask Your Doctor: Safeguarding Your Medical Records

Mr. Sesno:  If Dr. Bentz were to tell his patients, "Okay, I’m going electronic.  I’m going to take all your records ... all that stuff I have ... that’s been occupying all this wall-space and file cabinet space, and making electronic now."  What should consumers be engaging by way of conversation and question here?

Ms. Rein:  I think that it’s most important for the consumer to understand to what extent they can and cannot control who their information goes to, what pieces of it...

Mr. Sesno:  So I want to know where you’re sending that?

Ms. Rein:  Yeah. I want to know where you’re sending it. I want to know what part of my record you’re sending. And right now, we don’t have--the technology exists to do that, but we don’t have a broad framework or policy infrastructure to say. And so I think a lot of the reluctance--certainly, cost is a factor. Certainly, some interoperability technology issues are a factor. But there are a lot of people in all of the different stakeholder groups in health care who would really like a better road map for where all of this is leading, because in a state of not knowing, they’re sort of paralyzed.

Mr. Sesno:  So what would--give me a few questions that you’d literally put to your doctor. Where are my records going?

Ms. Rein:  Where are my records going?

Mr. Sesno:  That’s the one that you mentioned.

Ms. Rein:  Are you going to ask me for my consent before you release it for any of the things that you’re going to--wherever it’s going to flow?

Mr. Sesno:  Right.

Ms. Rein:  And then if somebody wants to use it for something else, are you gonna come back to me and get my authorization for that something else?

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